Thank you for shopping at Monastery Malas! We’re excited to get your beautiful mala beads to you. This policy outlines the shipping options we offer.
Order Processing:
- We typically process orders within two business days (excluding weekends and holidays).
Shipping Options:
We offer Standard Shipping. This is our most affordable option and takes approximately 6 business days for delivery within the Unites States.
In addition, we offer International Shipping to most countries. Rates and estimated delivery times will vary by location.
Shipping Costs:
- The cost of shipping will be calculated at checkout based on the weight of your order and your chosen shipping method.
- You can estimate shipping costs before checkout by adding items to your cart and selecting your desired shipping option.
Free Shipping:
- We may offer free shipping promotions from time to time. These promotions will be clearly advertised on our website.
Order Tracking:
- Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment on the carrier’s website.
Delivery Estimates:
- Please note that the delivery estimates provided are guidelines and may not be guaranteed, especially during peak seasons or due to unforeseen circumstances.
International Shipping:
- International customers are responsible for any duties, taxes, or customs fees levied by their country.
Lost or Damaged Packages:
- In the unlikely event that your package is lost or damaged in transit, please contact us immediately. We will work with the carrier to locate the package or resolve the issue.
Contact Us:
- If you have any questions about our shipping policy, please don’t hesitate to contact us at hello@tentai.co
