Thank you for shopping at Monastery Malas.
We hope you love your new mala beads! If you have any issues with your order, please reach out to us immediately.
Returns & Exchanges:
Returns and exchanges are accepted within 14 days of receiving your order. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Damaged Malas:
If you receive a damaged mala, please contact us within 14 days of receiving your order. Please include a photo of the damaged item. We will provide a full refund or replacement, whichever you prefer.
Contact Us:
If you have any questions about our refund and return policy, please contact us at hello@tentai.co.